NEWSLETTER TO MY PATIENTS
I thought it would
be interesting to discuss in this newsletter what I feel is unique
about this plastic surgical office. This subject comes up quite
a bit when I talk to patients who have visited other offices
and compare their experiences. Let's go over some points that
I feel make this office stand out as unique.
1. THE PATIENT IS NOT FORGOTTEN.
We endeavor to be a very friendly office. Yes -- sometimes we
get quite busy and "bogged down", and a patient might
wait too long before being seen. However, we don't forget you,
and when your turn comes you are never rushed and have plenty
of time for discussion with my staff and myself.
2. EVERY PATIENT IS UNIQUE.
Everyone is different and we understand that. Coming to a plastic
surgical office can be an emotional strain for certain people.
We really work hard in putting you at ease. Once you get to know
us, as the vast majority of our patients already know, we become
a "happy family".
3. NO "HARD BALL" -- WE DON'T HAVE TO.
It is quite disturbing to many people for a plastic surgical
office to come on strong and try to push surgical procedures
for which the patient has no desire. I have at my disposal the
ability and skill to perform hundreds of procedures to enhance
one's appearance. If requested, I or my staff will discuss the
procedures which we feel will help substantially improve a particular
individual's looks. We will never discuss these options if it
disturbs you in any way.
4. BUSINESS AS USUAL?
We hate to run our office like a "business" and endeavor
to keep our office friendly and "family oriented".
However, our present work is very complicated with a lot of rules
and regulations forced upon us. Also, my staff only have so much
time in a working day and there is a lot to accomplish. Therefore,
bear with us and cooperate as best you can to get the business
part of our practice completed so we can concentrate on the fun
part: "Making you smashing, handsome, beautiful, younger
or whatever other adjective you can think of."
5. "AU NATURAL"
The true skill of a plastic surgeon is to improve one's appearance
substantially without any tell-tale signs of physical intervention.
If there is one thing this office is known for, it is for this
skill in improving one's appearance NATURALLY.
I pride myself on the patient safety record in this office (and,
for that matter, for my whole medical career since graduating
medical school in 1968). No patient having elective surgery (and
there are thousands) has ever had anything close to a life-threatening
problem. When an anesthesiologist is used, it is always a highly
qualified M.D., Board certified in anesthesiology.
This goes without question. The infection rate in our office
is far lower than in the hospital.
8. NO PAIN - NO GAIN !
We don't like to hurt anyone. There are ways to perform plastic
surgery with a combination of intravenous sedation and local
anesthesia that are absolutely painless. Trust us -- we have
been doing this for years, and it works. Just ask any patient
you see in the waiting room.
9. WHAT OPERATIONS EXCITE DR. CLAVIN? ANSWER: ALL OF THEM.
I won't perform an operation that I truly don't enjoy. In addition,
I must feel extremely skilled and comfortable performing a specific
surgical procedure or I won't do it. Now let's talk about some
of my favorites.
A. Noses - It could be made so much better and so natural.
B. Eyelids - Don't be afraid of that "operated, overdone"
look. It won't happen in this office.
C. Facelifts - Good on men as well as women, and we suggest
you do them in your early forties. Don't wait for the sagging
skin to make permanent creases in your face or neck skin.
D. Breast implants - A wonderful procedure with a high
patient satisfaction rate. However, politics and lawyers influencing
FDA thinking has jeopardized this worthwhile operation. Saline
implants are an excellent alternative.
E. Fat injections - One of my pet procedures, for which
I have received some notoriety. It is done with no scars. Permanent
results are achieved to fill in frown and laugh lines. Fat injections
are far better and safer than collagen or other materials.
F. Light peels - A fabulous way to improve the aging skin
in men or women, all skin types and colors from black to white
and anything in between. There is no loss in pigmentation.
G. Liposuction - This continues to be a safe and exciting
way to eliminate unwanted and resistant fatty deposits around
the hips, legs, knees, love handles, stomach, neck, chin, breasts,
etc. Liposuction has a high patient satisfaction rate.
H. Endoscopic Surgery - A revolutionary new approach to
many plastic surgical procedures, particularly forehead lifts.
Surgery is performed using very small incisions and sophisticated
instruments with the surgeon viewing the area using a minute
camera and a video monitor. Minimal scaring with less pain and
faster healing are the benefits of this form of surgery. This
office has made a major commitment in order to offer our patients
this state of the art alternative.
I. Ultra pulse Co2 Laser Resurfacing of the Skin - Dr.
Clavin is now able to remove surface imperfections and dramatically
reduce lines and wrinkles with a new procedure called Laser Skin
Resurfacing. Using the Ultra-Pulse Co2 Aesthetic Laser, it can
gently remove sun damaged, aging skin, layer by layer, helping
to protect and stimulate the regeneration of the deeper, healthy
It is again emphasized that the overriding desire of any cosmetic
surgery performed in this office is to leave the patient with
a very natural and unoperated look without compromising our outstanding
HAROLD D. CLAVIN, M.D., F.A.C.S..
Diplomat, American Board of Plastic surgery